We take care of the details so you can take care of your brand. We manage everything end to end so you can focus on the bigger picture—the success of your business.
Our Strategy
First, we leverage our global marketplace expertise to provide demand planning and ensure that we never go out of stock. Then we manage and execute the rest—from shipping and returns to case management and review monitoring. So your operations run smoothly in every market around the world.
Suite of Services
Leveraging our Amazon and category expertise, we provide reliable unit level annual demand forecasts to support your business planning and continuously monitor sales in real time to ensure that we never go out of stock.
Case Management
Our in-house team manages all brand health related issues, including troubleshooting and managing tickets directly with Amazon when needed.
Review Management
Our proprietary technology enables broad visibility and management capabilities for all product reviews for your brand. We monitor for patterns in feedback and escalate areas for improvement as needed.
Shipping
We ship to Amazon or our warehouses using a variety of freight options. We will also manage the order, receipt, reconciliations and any other matters directly with Amazon.
Logistics and Warehousing
We have a global network of warehouses across the United States, United Kingdom and Europe, enabling comprehensive logistics and operational support. We support FBA, FBM, speciality handling, cold storage and shipping, hazmat, kitting, repacking, UPC matching and labeling, storage and fulfillment.
Returns and Chargeback Management
We handle all facets of returns and chargebacks, from logistics to customer correspondence as needed—so you don’t have to.
Other Services
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Amazon Retail Management
Learn MoreOur end-to end Amazon retail management services help you accelerate your business growth with less worries and more wins. Fortress Brand pulls from our deep experience with marketplaces like Amazon and the beauty, health, wellness and CPG categories themselves to deliver more focus, strength and passion to your brand throughout every stage of your lifecycle. […]
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Brand Protection
Learn MoreResellers can be extremely damaging to revenue, pricing control and brand integrity. To help protect your business and maintain an effective enforcement strategy, you need a trusted and experienced partner on your side.
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Analytics & Tech
Learn MoreEverything that we do sits under the umbrella of our proprietary technology – from our real time client dashboard and AI enabled advertising to our deep market research capabilities. Work with a partner who really has the data. Suite of Services
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Marketing
Learn MoreLet’s drive new customer acquisition and bring your brand to life through crafting a seamless omni-channel brand experience that is optimized towards global marketplaces. Suite of Services
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Global Expansion
Learn MoreTake your brand global with the guidance of a trusted partner in the international marketplaces space, with over a decade of experience. We offer a fully integrated solution to make sure your brand is reaching its potential from coast to coast and beyond. Suite of Services
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Operations
Learn MoreWe take care of the details so you can take care of your brand. We manage everything end to end so you can focus on the bigger picture—the success of your business. Suite of Services
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Strategy
Learn MoreBuild something beautiful with a best-in-class partner who has strategy down to a science. Suite of Services